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PRIVACY PROTECTION AND DATA SECURITY
The protection of privacy and personal data security is extremely important to us. For this reason we are committed to respecting and implementing all current European regulations regarding the protection of personal data.
IN ACCORDANCE WITH EU REGULATION 2016/679 (GDPR)
This information document has been prepared pursuant to Article 13 and following of EU Regulation 2016/679 (General Data Protection Regulation – GDPR) concerning the processing of personal data and their free circulation.
In compliance with current regulations, we provide information regarding the purposes and methods of processing personal data provided by users, the scope of communication and disclosure, the nature of the data we hold and the rights granted to data subjects.
Metrò di Carmine Picone processes users’ personal information with the utmost care and confidentiality. This privacy notice describes how personal data voluntarily provided through the website www.metroconceptstore.com are collected and processed using appropriate technical and organisational measures.
By providing consent, the user expressly accepts the conditions described in this document.
WHICH DATA ARE COLLECTED
METROCONCEPTSTORE collects only the data provided by the user necessary for:
- customer account registration
- order processing
- shipping purchased products
- customer support
- newsletter subscription
Credit card data are never stored by METROCONCEPTSTORE. Payments are processed exclusively by secure payment platforms and certified banking institutions.
PURPOSE OF DATA PROCESSING
Personal data are processed exclusively for purposes related to the operation of the ecommerce website, including:
- creation and management of customer accounts
- order processing and delivery
- customer service
- compliance with legal and tax obligations
- statistical analysis and service improvement
LEGAL BASIS FOR PROCESSING
The processing of personal data is based on one or more of the following legal grounds:
- user consent
- performance of a sales contract
- compliance with legal obligations
- legitimate interest of the data controller
DATA SHARING WITH THIRD PARTIES
Personal data are never sold or transferred to third parties. They may be shared only with service providers involved in operating the ecommerce service, such as:
- courier and shipping companies
- payment providers and banking institutions
- technical and hosting service providers
When paying through PayPal, the shipping address may be communicated to PayPal for transaction security purposes.
DATA SECURITY
METROCONCEPTSTORE adopts appropriate technical and organisational measures to ensure the security of personal data and prevent unauthorized access, loss or misuse of information.
USE OF COOKIES
This website uses technical and third-party cookies to improve the browsing experience. Cookies are small text files stored on the user's device during navigation.
Cookies used by the website may store:
- login information (if requested)
- country of origin
- browsing language
- products added to the shopping cart
THIRD PARTY COOKIES
The website uses traffic analysis services such as Google Analytics and social network tools which may install cookies to analyse user behaviour and allow content sharing.
KLARNA COOKIES
Klarna Bank AB uses cookies to recognise the user's device in order to provide payment services and personalised marketing.
These cookies may remain stored for up to 540 days and are used for statistical analysis and personalised offers.
USER RIGHTS
In accordance with the GDPR, users have the right to:
- access their personal data
- request correction or deletion
- restrict data processing
- object to data processing
- request data portability
- withdraw consent at any time
DATA RETENTION
Personal data are stored for the time necessary to manage the commercial relationship and to comply with legal and tax obligations.
DATA CONTROLLER
Metrò di Carmine Picone
Piazzale Amedeo Guarino 63
83100 Avellino (AV) – Italy
Email: metroconceptstore@gmail.com
COMPLAINT TO THE SUPERVISORY AUTHORITY
Users have the right to lodge a complaint with the Data Protection Authority if they believe that the processing of their personal data violates applicable regulations.